Effective Date: 16 May 2021
Welcome to Astroigems. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or purchase from our website.
At Astroigems, we have been serving customers with astrology and spiritual products for over 11 years, and we are committed to maintaining the trust and privacy of our customers.
1. Information We Collect
When you use our website, we may collect the following information:
- Full Name
- Mobile Number
- Email Address
- Shipping & Billing Address
- Payment Details (processed securely through payment gateways)
- Order History
- Device & Browser Information
- IP Address and Cookies
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order updates and tracking details
- Improve our website and customer experience
- Prevent fraud and unauthorized activity
- Share offers, discounts, and promotional updates (only if opted-in)
3. Astrology & Spiritual Product Disclaimer
Astroigems sells astrology, spiritual, vastu, healing, and energy-related products intended for personal belief, positivity, and spiritual practices.
Results and experiences may vary from person to person based on individual beliefs, usage, and circumstances. Our products are not intended to replace medical, legal, financial, or professional advice.
4. Payment Security
All payments made on our website are processed through secure and trusted payment gateways. We do not store your debit/credit card details on our servers.
5. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
Your information may only be shared with:
- Delivery partners
- Payment gateways
- Legal authorities if required by law
6. Cookies
Our website may use cookies to:
- Improve website functionality
- Save user preferences
- Analyze website traffic
- Provide a better shopping experience
You can disable cookies anytime through your browser settings.
7. Data Protection
We implement appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure.
However, no online transmission is 100% secure, and users share information at their own risk.
8. Return & Refund Policy
Refunds or returns are subject to our Return & Refund Policy available on the website. Certain spiritual or customized products may not be eligible for return.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
10. Children’s Privacy
Our website is not intended for children under 18 years of age. We do not knowingly collect information from minors.
11. Changes to This Policy
Astroigems reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be updated on this page.
12. Contact Us
If you have any questions regarding this Privacy Policy, you can contact us:
Brand Name: Astroigems
Email: astroigems@gmail.com
13. Our Commitment
For the past 11 years, Astroigems has been dedicated to delivering trusted astrology and spiritual products to thousands of customers across India with authenticity, positivity, and customer satisfaction.