Welcome to Astroigems. By accessing or purchasing from our website, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.
1. General Information
Astroigems is an online platform that offers astrology, spiritual, vastu, healing, and energy-related products across India.
By using this website, you confirm that you are at least 18 years old or using the website under parental supervision.
2. Products & Services
We strive to provide accurate product descriptions, images, and information. However:
- Product colors may slightly vary due to screen settings.
- Spiritual and astrology products are based on personal beliefs and experiences.
- Results may vary from person to person depending on faith, usage, and individual circumstances.
Astroigems does not guarantee fixed or identical results for every customer.
3. Pricing & Payments
- All prices listed on the website are in INR (₹).
- Prices may change without prior notice.
- Payments are processed through secure payment gateways.
- Astroigems reserves the right to cancel any order in case of pricing errors, suspicious transactions, or stock unavailability.
4. Shipping & Delivery
- Orders are usually processed within the mentioned business timeline.
- Delivery times may vary depending on location and courier services.
- Astroigems is not responsible for delays caused by courier partners, natural events, or unforeseen circumstances.
Customers must provide accurate shipping details while placing orders.
5. Return, Refund & Cancellation
- Returns and refunds are subject to our Return & Refund Policy.
- Certain spiritual, energized, customized, or personal-use products may not be eligible for return.
- Refunds (if approved) will be processed to the original payment method within the applicable timeline.
Astroigems reserves the right to refuse returns that do not meet policy conditions.
6. Intellectual Property
All website content including:
- Logo
- Brand name
- Product images
- Designs
- Text
- Graphics
are the property of Astroigems and may not be copied, reproduced, or used without written permission.
7. User Responsibilities
By using our website, you agree:
- Not to misuse the website
- Not to attempt unauthorized access
- Not to use false information while ordering
- Not to engage in fraudulent activity
Any violation may result in suspension or legal action.
8. Spiritual & Astrology Disclaimer
Astroigems products are intended for spiritual, vastu, astrology, and positivity purposes only.
We do not claim medical, legal, financial, or guaranteed supernatural results from any product. Product effectiveness depends on personal belief, usage, and individual experience.
9. Limitation of Liability
Astroigems shall not be held liable for:
- Indirect or incidental damages
- Loss of profits or opportunities
- Delays caused by third-party services
- Personal interpretations or expectations related to spiritual products
Customers use products at their own discretion and belief.
10. Privacy Policy
Your use of our website is also governed by our Privacy Policy regarding how we collect and protect customer information.
11. Changes to Terms
Astroigems reserves the right to modify or update these Terms & Conditions at any time without prior notice. Updated terms will be posted on this page.
12. Contact Information
For any questions or support, contact us:
Astroigems
📧 astroigems@gmail.com
13. Our Commitment
For over 11 years, Astroigems has proudly served thousands of customers with trusted spiritual and astrology products, focusing on authenticity, positivity, and customer satisfaction.